ORCA Premium 11 oz. Sublimation Ceramic Mug - 12 Per Case

Coffee Mugs: Made from high-quality ceramic.

Tumblers: Made from durable stainless steel.

Ordering & Shipping

Orders are typically processed within 1–3 business days before shipping. Business days are Monday through Friday, excluding holidays.

Once your order ships, you will receive an email confirmation with tracking information. All orders are shipped from Canoga Park, California.

Please note that processing time is separate from the shipping carrier’s estimated delivery time.

Returns

Eligible items may be returned within 14 days of delivery.

To qualify for a return, the item must be unused, unopened, in its original condition, and returned in its original packaging. For health and sanitary reasons, we cannot accept drinkware that has been opened, used, or washed.

Personalized, customized, made-to-order, and items specifically marked Final Sale cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Please review our complete Return Policy for additional eligibility requirements and instructions.

Because each item is individually printed and finished, minor variations or small imperfections may occur. These natural differences make each piece unique and do not affect its quality or function.

Coffee Mugs

Our ceramic coffee mugs are dishwasher safe. For the longest-lasting print quality:

• Place the mug on the top rack of the dishwasher.
• Use a mild detergent.
• Avoid abrasive cleaners or scrubbing pads.
• When hand-washing, use warm, soapy water and the soft side of a sponge.

Stainless Steel Tumblers

To protect the printed design, insulation, lid, and exterior finish:

• Hand-wash with warm, soapy water and a soft sponge.
• Do not place in the dishwasher.
• Do not use abrasive cleaners or scrubbing pads.
• Do not soak for extended periods.
• Dry thoroughly after washing.
• Do not microwave.