Shipping
Shipping Policy
Thank you for shopping with Switzer Kreations!
We are committed to creating high-quality products and getting your order to you as quickly and safely as possible.
Order Processing
Most orders are processed and shipped within 1–3 business days.
Business days are Monday through Friday and do not include weekends or holidays.
Please note that processing time is separate from the shipping carrier's delivery time.
During holidays, sales events, or periods of unusually high order volume, processing times may be slightly longer.
Shipping Methods & Estimated Delivery
Standard Shipping
Estimated delivery: 3–7 business days after your order ships.
Expedited Shipping
Estimated delivery: 2–4 business days after your order ships.
Please note that expedited shipping speeds up the carrier's delivery time but does not always reduce processing time unless Rush Processing has also been selected.
Rush Processing
Need your order sooner?
Rush Processing is available for many products and moves your order to the front of our production queue.
When Rush Processing is purchased, we prioritize manufacturing your order before standard orders whenever possible.
Rush Processing does not guarantee a specific delivery date, as carrier delays are outside of our control.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking information.
Tracking information may take up to 24 hours to update after the carrier receives your package.
Shipping Addresses
Please verify your shipping address carefully before placing your order.
If you notice an error, contact us immediately at support@switzerkreations.com.
We will do our best to update your address before your order enters production or ships; however, we cannot guarantee changes once processing has begun.
Customers are responsible for providing accurate shipping information.
Additional shipping charges resulting from incorrect or incomplete addresses are the responsibility of the customer.
Lost, Delayed, or Stolen Packages
Once your order has been accepted by the shipping carrier, delivery times are controlled by the carrier.
Switzer Kreations is not responsible for shipping delays caused by:
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Weather
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Natural disasters
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Carrier delays
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Customs processing
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Incorrect shipping addresses
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Other events outside our control
If your tracking shows your package has been lost during transit, please contact us and we will assist you in working with the shipping carrier.
If your tracking shows your package as delivered but you cannot locate it, we recommend:
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Checking around your property
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Asking household members or neighbors
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Contacting your local post office or shipping carrier
Damaged Packages
If your order arrives damaged, please contact us within 14 days of delivery.
Include:
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Your order number
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Photos of the damaged item
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Photos of the shipping box and packaging
We will review the claim and work with you to provide an appropriate resolution.
Multiple Shipments
Orders containing multiple products may occasionally ship in separate packages depending on inventory availability or packaging requirements.
If this happens, you will receive separate tracking information for each shipment.
Local Pickup
Local pickup is available for eligible orders.
Customers selecting Local Pickup will receive an email when their order is ready along with pickup instructions.
Please wait for your pickup notification before arriving.
International Shipping
International shipping is available to select countries.
Delivery times vary by destination and customs processing and are estimates only.
Customers are responsible for any applicable customs duties, taxes, import fees, or other charges required by their country.
Switzer Kreations is not responsible for delays caused by customs clearance.
Questions?
If you have any questions regarding shipping, please contact us:
We are always happy to help!